FAQ

General Questions

Does Speech and Beyond accept insurance?
Yes, we accept Blue Cross Blue Shield, TriCare, United Health Care, Aetna, Health Choice and several other insurance plans. Please contact us to discuss any specific questions or to find out if your insurance program or plan is able to be accepted.

Does Speech and Beyond accept SoonerCare?
Yes, we accept Medicaid and DDSD.

Do you offer financial assistance or a sliding fee scale?
Yes we offer financial assistance to certain clients. Please contact us to discuss our normal rates and fees, or to see if you qualify for a reduced rate or fee schedule.

Do you offer a cash rate?
Yes. Please contact us for further information.

Do I need a referral to receive speech/language or occupational therapy?
Yes. All services require a referral from the child’s primary care physician.

Do I need a referral for physical therapy?
Yes. A physician’s referral and signed prescription must be sent to the Speech and Beyond office BEFORE the initial evaluation.

What ages does Speech and Beyond see?
We treat pediatric clients, up to age 21.

What days and/or hours do you work?
Because we treat clients in several environments (ie: our clinic, clients schools, homes, etc) and with a family-centered approach, our hours are flexible. Our therapists typically work Monday-Friday, from 8:00-5:00, but some evening appointments are allotted. Please contact us to discuss a therapy schedule or if you must request a special time, such as an evening.

What forms of payment do you accept?
We accept all major credit cards, cash, check, HSA, and FSA accounts.

What if my child needs additional services?
If you feel that your child needs additional services, such as specialized tutoring, we will gladly refer you to several professionals in your area.

General Therapy Questions

What do I need to do to be evaluated?
Please call our office to schedule an appointment. The evaluation process will last at least an hour.

How do I know if my loved one needs speech therapy?
Teachers, child care workers, pediatricians, family physician and family members may have expressed concerns or you may just have noted some concerns yourself. If you are concerned about your child’s speech, please review the developmental milestones detailed on our website.

How do I know if my loved one needs occupational or physical therapy?
Occupational therapy addresses a child’s social skills, fine motor delays and behavioral issues. Physical therapy addresses a child’s gross motor development. If you feel that your child is delayed in any of these areas and are concerned about their development, please speak with your child’s pediatrician and review our developmental milestones detailed on our website.

My child was dismissed from speech/occupational/physical therapy at his school. I feel that he still needs treatment, what can I do and why was he dismissed at school?
Remember that school districts operate under separate guidelines than private practitioners. For a child to receive therapy in the schools it must prove to be “educationally relevant” and must focus on educational goals and objectives. Your child may have been dismissed because they had reached a higher functioning level, and it was no longer “educationally relevant” for them to be seen at school. If you feel that your child still needs Speech/OT/PT services, you have the right to pursue private treatment from a skilled SLP, OT or PT in a private practice setting, such as Speech and Beyond.

What happens during a therapy session?
At Speech and Beyond, our therapy sessions are tailored to each client, addressing their individual goals. With our pediatric population, we will integrate numerous approaches, such as play therapy, Floortime, ABA, etc. so that the child is easily engaged and in the most natural environment possible.

What is your cancellation/attendance policy?
We ask that all scheduled appointments be cancelled at least 24 hours in advance so that we may offer that appointment time to our other patients. Because we value both our client’s and staff’s time, failure to give at least 24 hours notice for any reason other than sudden illness could result in a cancellation fee of $25.

Please arrive on time for your scheduled appointment. If the client is receiving services in another setting, our therapists will make every effort to arrive on time.  If you are going to be late, please call to notify us. Please understand that if you are late to an appointment, you may receive a shortened therapy session.

Your appointment will be marked as a ‘no show’ if we do not receive notice (via phone call, email, text message or in person) 24 hours in advance.After three ‘no show’ appointments, you will be removed from our schedule and placed on a ‘call’ list. When another client cancels, you will be offered that therapy time slot.

Could you not find the answer to your question? No worries! Visit the contact us page and give us a call or use our contact form and we’ll answer any questions you may have.